Specialized IT support, anywhere in the world.
NeTeCo is Gold Service Partner of Youcall-it.
Gold Service Level Partner is awarded when:
All the contracted business achieve more than 85% in SLA response;
We achieved to deliver quality works over multiple clients and contracts; response has been continuous for more than 12 months in a 12*7*365 fashion;
Our customers benefit from dedicated staff, support, warehouse, and logistics;
The logic behind the ticket system management is completely embraced and procedures are being followed strictly in order to track client calls.